Welcome to REWILD Rewards
Our free loyalty programme: sign up, earn points then redeem them for rewards later.
Easy ways to earn
Earn points every time you shop, connect and share with us.
Refer a friend
Earn 200 REWILD Points when you refer a friend and they make a purchase on our site.
Get rewarded on your birthday!
Make sure your birthday is set on your profile, and we will send you 100 REWILD Points on your special day!
REWILD Rewards: FAQs
We’ve rolled out our all-new rewards programme, REWILD Rewards. If you have a problem, read through our frequently asked questions and see if we’ve got it covered. Not here? Get in touch and we’ll gladly assist.
REWILD Rewards is our new loyalty programme which kicked off on February 17, 2024. You’ll earn points not just for orders, but for other activities like referring a friend, celebrating your birthday, or reviewing products. You can use them towards future purchases. So, the more you spend – the more you save.
Joining is free – all you need to do is purchase a product from our website and sign up for an account. Everyone who creates an account is automatically enrolled. So, no missing out. Membership is limited to individuals only and is limited to one account per individual. A valid email address is required to register for the programme.
There are a variety of ways in which you can earn REWILD Rewards. We’ve tried to make it as easy as possible:
- Earn 1 REWILD point for every $1 you spend (applicable for orders placed after February 17, 2024).
- Earn 50 points for each product review you complete. You can only review products purchased through your account and it is limited to 6 reviews.
- Earn 200 points when you refer a friend and they make a purchase through our website.
- Earn 100 points for celebrating your birthday each year. Make sure your birthday is set on your profile.
Points can only be earned for purchases and activities made on the us.esseskincare.com website.
Once you’ve logged into your account, your REWILD points balance can be viewed on your account dashboard below your Account details.
Once you have enough REWILD points to qualify for a reward, log in to your account and proceed to checkout. At the top of the page select ‘Apply REWILD points’. There you will be able to specify the number of points you would like to redeem on your order. The discount will be automatically applied to your basket.
No! We love your loyalty and don’t want to limit you.
Your point will remain active for 550 days (around 18 months) from the date you earn them, to give you sufficient time to accumulate more points for bigger rewards. If the points are not used within this period, they will expire, but we will be sure to warn you in advance.
In this case, any pending points from the referral will be cancelled and removed from your balance.
It could be a number of things. Expired points, an order return, cancellation, or a referral returned their order.
Complimentary gifts do not qualify for REWILD Rewards and this could be subtracted should the system have added it automatically.
You can view your reward points history for an explanation.
Pending balances can take up to 48 hours to appear in your account. Please allow this time, and if no luck, get in touch at firstname.lastname@example.org
Every item in your order needs to be returned and the whole amount needs to refunded by our customer team for the points to go back into your account. If you cancel your order, you will also get your points back. However, if you only return one of the items in your order, you won’t get your points back.
The selected discount is applied against each full price item within your order. This means that if an item from your order is returned for any reason, the amount refunded will be less than the price of the product on the order confirmation. The discount is deducted equally from each product and this is specific to each order. Our customer care team are happy to help with further questions.
The REWILD rewards programme is automatically connected to your Esse Skincare account and will continue running while you have an active account. Contact us at email@example.com to deactivate your account completely if you wish to make no further purchases through our site.
You’re always welcome back. Just go to my account and register for an account again. Heads up though – your point balance will start from zero.
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