Thank you for visiting and shopping with Esse Skincare. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days from our warehouse in Chicago, Illinois. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
|Shipping Method||Estimated Delivery Time||Shipment Cost|
|Standard UPS||2 - 5 business days||Free (order value over $60.00)|
|Standard UPS||2 - 5 business days||$9.00 (order value under $60.00)|
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Unfortunately we do not ship to P.O. boxes or APO/FPO addresses at this time.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Esse Skincare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Esse Skincare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of the United States of America.
Our Returns Policy provides detailed information about options and procedures for returning your order.