Shipping Policy

Thank you for visiting and shopping with Esse Skincare. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days from our warehouse in Chicago, Illinois. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates

Shipping Method Estimated Delivery Time Shipment Cost
Standard UPS 2 - 4 business days Free (order value over $60.00)
Standard UPS 2 - 4 business days $9.00 (order value under $60.00)

 Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Unfortunately we do not ship to P.O. boxes or APO/FPO addresses at this time.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

Esse Skincare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Esse Skincare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of the United States of America.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.